Shipping policy
Shipping Policy
Welcome to Faithful Rhythms! We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy to understand how we handle shipping and delivery.
Shipping Locations: We currently ship products to addresses in the US and most locations Worldwide. If you are located outside of our shipping area, please contact us for special arrangements.
Processing Time: Orders are typically processed within 1-3 business days. Processing times do not include weekends or holidays. You will receive a notification once your order has been shipped. If you have a large/bulk order, we will process as quickly as possible.
Shipping Options:
- Standard Shipping
- Expedited Shipping
Delivery times are estimates and may vary depending on your location and unforeseen circumstances.
Order Tracking: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's status on our website or the carrier's website.
Shipping Carriers: We use the best options available for shipping. If you have a preferred carrier, please let us know, and we will do our best to accommodate your request.
Customs, Duties, and Taxes: Faithful Rhythms is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost or Damaged Packages: We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns and Exchanges: Please refer to our [Return Policy] for detailed information on returns and exchanges.
Contact Us: If you have any questions or concerns about your order, please contact us at support@faithfulrhythms.com
Thank you for shopping with Faithful Rhythms!